How it works
Five simple steps. Always your pace. Always your data.
1
Tell us what's happening
Type or hold to talk. We don't ask for anything you don't need to share.
2
We check for danger first
If there's any sign of a scam or compromise, we switch to safety steps before anything else.
3
Calm, step-by-step help
We work at your pace. If you're tired, we save your place. You can come back later.
4
A human if you need one
A volunteer can pick up your case with full context — you won't have to start over.
5
A clear record
If a scam happened, we prepare an evidence pack for your bank and Action Fraud.